Updated: 21 November 2025

Bengaluru Prayana is a storytelling and experiential platform designed to help people discover the historic, cultural, and architectural richness of Bangalore and its surroundings. We conduct both guided walks and self-exploratory digital PDF walks via our DIY (Do-It-Yourself Format). The DIY self-exploratory heritage walk guides (“Guides“) are the intellectual property of Raksha Nagaraj Prasad, operating under the business name “Bengaluru Prayana”. All rights are reserved.

Before you begin your exploration and download the Guides, please read these Terms & Conditions carefully. These Terms & Conditions govern your use and access to the Guides provided by Bengaluru Prayana through its proprietor, Ms. Raksha Nagaraj Prasad (“we”, “us”, or “our”). By purchasing, downloading, or accessing our DIY walk products, you agree to the following:

Product Description

Our Guides include downloadable digital files (PDFs) and may consist of audio files or links in the future. These guides are designed for personal use and to help you explore specific neighbourhoods, heritage sites and landmarks of Bangalore independently.

Ownership

The Guides provided on Bengaluru Prayana are the intellectual property (IP) of Bengaluru Prayana (owned by Raksha Nagaraj Prasad). All rights not expressly granted herein are reserved. All materials are protected under the Copyright Act, 1957 (India) and international copyright laws.

Occasionally, our website may also include links to other websites. These links are provided for your convenience to provide further information. We are not responsible for the content of external websites.

License & Usage

By purchasing and downloading our Guides, you receive a limited, non-exclusive, non-transferable, personal license to use the materials.

  • The materials are for personal, non-commercial use only.
  • You may not copy, reproduce, modify, sell, share, license, sublicense, translate, adapt, rent, modify, reverse engineer, decompile, extract, disassemble, resell, or distribute the Guide or any part of the materials/ Guide without written permission, whether for free or for payment.
  • Sharing or uploading these materials publicly (including on blogs, websites, WhatsApp groups, Telegram, social media, etc.) is strictly prohibited.
  • Removing any copyright or other proprietary notations from the Guides.
  • Our website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions.
  • You shall not create a link to our website from another website or document without the prior written consent of Bengaluru Prayana.

By downloading the Guides, you agree to use them solely for personal, non-commercial purposes to enhance your self-guided exploration of Bengaluru’s heritage sites. Unauthorised use of information provided by us shall give rise to a claim for damages, legal action for copyright infringement and/or be a criminal offence.

Access & Delivery

Process:

  • Upon successful purchase, the Guide will be sent to the email address provided during checkout in 2 to 3 days.
  • You will receive an email with a link to download the Guide. Please note that emails may occasionally be filtered into your spam or junk folder. We recommend checking there if you do not see it in your inbox.
  • The Guide(s) will be delivered as downloadable files (typically PDFs) upon successful payment.

Please ensure you enter the correct email ID at checkout. We are not responsible for delivery failure due to incorrect email addresses. We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Refund & Cancellation Policy

  • No refunds or cancellations are permitted once the digital files have been delivered.
  • If you do not receive the file within 2 to 3 days of purchase or if there is any issue with the download link, please get in touch with us at BengaluruPrayana@gmail.com for support with:
    • Your order number/transaction ID
    • Email address used for purchase
    • Payment screenshot or confirmation (if available)
  • Questions before buying? Email us at BengaluruPrayana@gmail.com. We are happy to help you choose the right walk!

Pricing & Payment

  • All prices are mentioned on our website or payment link at the time of purchase.
  • Full payment is required before access is granted.
  • Payments are processed through secure third-party platforms (RazorPay, Instamojo, or similar). We do not store your payment card information.

Support & Updates

  • The self-guided content is current as of the date of release.
  • While we strive to keep the guides up to date, local conditions (e.g., construction, closures, access changes) may impact accuracy and your experience. Accordingly, we do not make any guarantees regarding the completeness, reliability, or current accuracy of the content. Further, we do not undertake to provide you with any updated Guides after your purchase of the said Guide.
  • We do not provide live guidance or on-ground support for self-guided walks. All information and navigation are based on the Guide content.

Found outdated information or an error? We appreciate your feedback! Email us at BengaluruPrayana@gmail.com with:

  • Guide name and version date
  • Specific location/section with the error
  • Correct information (if known)

We’ll verify and update future versions. Your input helps improve the experience for everyone.

Health & Safety Disclaimer

  • You are responsible for your personal safety during the walk.
  • Always remain aware of your surroundings, follow local traffic rules, and avoid walking alone at night.
  • Carry essential items: water, phone with a charged battery, basic first aid supplies
  • Wear appropriate footwear and clothing for walking
  • Check weather conditions and dress accordingly
  • Inform someone of your walking plans and expected return time
  • Stay on public pathways and respect private property boundaries

We make no guarantees or warranties regarding:

  • Current accessibility or safety of any location mentioned
  • Suitability of routes for all fitness levels, ages, or abilities
  • That the landmarks, sites, or venues are currently open or accessible
  • That directions are 100% accurate (construction, road changes, closures occur)
  • Weather conditions or environmental factors
  • Security or crime levels in any area
  • Traffic conditions or pedestrian infrastructure
  • Condition of sidewalks, paths, or walking surfaces.

Bengaluru Prayana is NOT Liable For:

We expressly disclaim liability for any:

  • Personal injury, illness, disability, or death during the walk
  • Theft, loss, or damage to personal property
  • Accidents involving vehicles, bicycles, animals, or other hazards
  • Closures, construction, detours, or route changes
  • Encounters with aggressive individuals, animals, or unsafe situations
  • Falls, trips, slips, or other physical injuries
  • Heat stroke, dehydration, exhaustion, or weather-related illness
  • Trespassing charges (you must stay on public paths and respect signage)
  • Food poisoning or allergic reactions from recommended eateries
  • Bites, stings, or encounters with insects or animals
  • Any other loss, damage, inconvenience, or harm of any kind

Special Considerations:

Children & Minors:

  • Children under 18 must be supervised by a responsible adult at all times
  • Parents/guardians are fully responsible for children’s safety. Bengaluru Prayana is not responsible for the Guides being used by any minor.

Medical Conditions:

  • Persons with heart conditions, respiratory issues, mobility limitations, or other medical conditions should consult a physician before undertaking walks
  • Carry necessary medications and medical information.

Pregnant Women:

  • Pregnant women should assess suitability and consult their healthcare provider
  • Some walks involve significant distances or uneven terrain

Elderly & Mobility Issues:

  • Assess your physical ability to complete walks (typically 2-4 km, 2-3 hours)
  • Routes may include stairs, uneven surfaces, or areas without seating

Monsoon Season:

  • Many routes may become slippery, flooded, or unsafe during heavy rains
  • Exercise extreme caution or postpone walks during severe weather

You agree that your participation is entirely voluntary and at your own risk.

Third-Party Recommendations:

Our guides may recommend restaurants, cafes, shops, or other businesses. These are suggestions only:

  • We are not affiliated with these businesses
  • We do not guarantee quality, safety, or current operation
  • You patronise these establishments at your own discretion and risk

Privacy Policy

  • We collect basic contact information (name, email, phone) and payment details only to process and deliver your walk. We do not store card details.
  • We do not sell or share your data with third parties. Further, we would not send spam or excessive promotional emails to you without your consent.
  • For full details, please see our Privacy Policy.

Other Guidelines

  1. Your use of any information or materials on our website, Guides and/or product pages is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
  2. Disclaimer: The Guides are provided on an “as is” basis without express or implied warranties. Raksha Nagaraj Prasad or Bengaluru Prayana makes no representations or warranties regarding the accuracy, completeness, or reliability of the content within the guides.
    • Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • We recommend verifying critical information (timings, closures, accessibility) before your walk. We will make reasonable efforts to correct significant errors brought to our attention.
  3. Indemnification: You agree to indemnify and hold Bengaluru Prayana, its founders, employees, partners, and representatives harmless from any claims, damages, liabilities, costs, or expenses arising from:
    • using the Guides in violation of these terms.
    • Your unauthorised sharing, distribution, or commercial use of the Guides
    • Your negligent, reckless, or illegal actions while using the Guides
    • Any injury, damage, or harm you cause to yourself or others during walks
    • Your violation of any third-party rights (property, privacy, etc.)
    • Any false or misleading statements you make about Bengaluru Prayana or our products
  4. Governing Law: Any dispute arising from the use of our website, the purchase of goods/ Guides from us, or our engagement with you shall be governed by and construed under the laws of India. Courts in Bangalore, Karnataka, India shall have exclusive jurisdiction over any disputes arising from these Terms or your use of the Guides.
  5. Modification: Bengaluru Prayana reserves the right to modify these terms and conditions at any time. Modifications will be effective immediately upon posting on Bengaluru Prayana. The content of the pages of this website is subject to change without notice. Your continued use of Guides purchased after changes constitutes acceptance of the modified Terms.
  6. Safety Disclaimer: The safety of visiting locations mentioned in the Guides is the sole responsibility of the explorer or reader. Bengaluru Prayana does not guarantee the safety, condition, or accessibility of any site mentioned in the Guides. Using the Guides, you agree that Bengaluru Prayana is not liable for any mishap, injury, or harm during your exploration.
  7. All trademarks reproduced on our website that are not the property of, or licensed to, the concerned owners are acknowledged on the website.
  8. Limitation of Liability: Bengaluru Prayana’s total liability for any claims arising from your purchase or use of the Guides shall not exceed the purchase price you paid for the specific Guide in question. We are not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:
    • Loss of profits or revenue
    • Loss of data or information
    • Personal injury or property damage
    • Emotional distress or psychological harm
    • Loss of opportunity or business interruption

Contact Information

For queries, delivery issues, or clarifications, please reach out via:

Acknowledgment:

By purchasing, downloading, or using our Guides, you acknowledge that:

  • You have read and understood these Terms and Conditions in their entirety
  • You agree to be legally bound by these Terms
  • You are at least 18 years of age or have parental/guardian consent
  • You have the legal capacity to enter into this agreement
  • You accept all risks associated with using the Guides

If you do not agree with these terms, do not download or use the Guides.

Future Features (Audio Walks)

  • If audio content is included in the future, access may be via streaming links or download.
  • These will also fall under the same personal-use license as above. All the aforesaid terms shall apply.