Bengaluru Prayana – Terms & Conditions for Participants
Effective Date: 22 November 2022
Nature of Experience
Bengaluru Prayana offers guided heritage walks that are curated based on independent research and storytelling. The hosts are not licensed historians or tourist guides.
Booking & Payment
- Full payment is required to confirm a spot.
- Payments are accepted via UPI (GPay/PhonePe).
- Once the payment is made, please share a screenshot and your email address with us.
- Participation is confirmed only upon our acknowledgment.
Refund & Rescheduling Policy
- While most walks are non-refundable and non-transferable, a few of our walks can be scheduled or refunded with at least 2 to 3 days’ notice. Check with the host before making the payment.
- If a walk is cancelled by Bengaluru Prayana (due to weather, emergencies, etc.), participants will be offered a credit for a future walk.
- The processing time to refund is 48 hours, and the amount will be credited to the customer’s account after processing the refund is 3 to 5 days.
Health & Responsibility
- Participants must assess their own physical fitness.
- Bengaluru Prayana is not responsible for any injuries, accidents, or medical issues that may occur during the walk.
Personal Belongings
- Participants are responsible for their own belongings.
Code of Conduct
- Respect for fellow participants and walk hosts is mandatory.
- Disruptive or inappropriate behaviour will not be tolerated.
Photography & Media
- Photographs or videos taken during the walk may be used on Bengaluru Prayana’s social media and website.
- Please let us know in advance if you do not wish to be photographed.
Disclaimer
- The information shared is based on research and storytelling.
- Bengaluru Prayana does not guarantee historical accuracy or completeness.
For privacy policy, refer to our Privacy Policy and Affiliate Disclosure page.